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Canaan Partners and Silicon Valley Bank
invest in iYogi to Build Next Generation of Computer Support
Services from India iYogi, provider of live computer support on
phone and via remote access from India for home and SOHO (Small
Office Home Office). iYogi announced that the company has raised
$3.1 Million in Series A financing.
Canaan Partners, a global early stage
venture investor in innovative technology companies and SVB
Financial Group, the parent company of SVB Silicon Valley Bank,
have invested collectively in iYogi. Alok Mittal, Canaan's
Executive Director – India, was named to the iYogi board of
directors.
This latest investment in iYogi further highlights Canaan's
ongoing commitment to early-stage technology deals in India. The
investment will accelerate iYogi's growth and customer
acquisition while enhancing its delivery infrastructure. Prior
to this, Canaan led the investment in BharatMatrimony, a
premiere online matrimonial service in India.
Alok Mittal, Executive director - India, Canaan Partners, said,
“As computers become more central to our lives, technology and
services companies are in a race to provide tools and solutions
that can meet the ever growing need for support. iYogi is one of
the most promising companies to emerge in this sector. The
company leverages technology, skilled technicians and its
offshore advantage to deliver a higher quality of service at a
dramatically different price-point from its competitors. iYogi
is Canaan Partners first investment in a growing trend of next
generation of outsourcing services from India, wherein Companies
a establish a direct customer relationship with end-consumers.”
Uday Challu, iYogi, CEO, said, “Most manufacturers have been
scaling back the scope of their warranties, leaving customers
distraught. This has led to the emergence of third party vendor
independent support providers. It is a new service category and
an opportunity to shape customer expectations. We are delighted
to partner with Canaan Partners and Silicon Valley Bank.
Together they bring a wealth of knowledge and experience. More
importantly they share a common vision to bring to market next
generation services from India, reaching millions of customers
across the globe.”
Headquartered in Gurgaon (India), iYogi provides a new kind of
computer support experience for home and small businesses on the
phone and via remote access. iYogi offers a 24/7, comprehensive,
multi-vendor computer support for every day use technologies.
For a detailed list of technologies supported, please visit
www.iyogi.net.
iYogi delivers on higher quality and resolution benchmarks than
its competitors. The company's competitive advantage lies in
combining superior talent with proprietary (iMantra) technology
and third party tools.
For more information, please visit:
www.iyogi.net |